This SWOT analysis captures the classic dilemma of a local, independent bookstore in the age of e-commerce. It balances its deep community roots and prime location against the immense pressure from online giants and changing consumer habits.
The bookstore’s survival and growth depend on its ability to lean into its community-centric strengths and create unique, in-person experiences. While it cannot compete on price or selection, it can win on curation, community, and experience. The most urgent strategic move is to develop a simple e-commerce presence (perhaps focused on ‘curated bundles’ as an opportunity) to bridge the gap between its physical and digital presence, thereby mitigating its biggest threat.